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New patients

Your first visit

What to expect, so you can walk in knowing exactly what happens.

Questions before you book? Call 020 3727 7258.

How it works

  1. Book online or call

    Choose a physiotherapist and time online, or call us if you're unsure which appointment to book.

  2. Assessment, 45 minutes

    We talk, test how you move and find what's driving the problem. Wear loose clothes you can move in.

  3. Treatment and your plan

    Hands-on treatment where it helps, then your first exercises sent to the app with videos.

  4. Clinic letter

    After your first visit you receive a summary of the diagnosis and plan.

Physiotherapist talking with a new patient at their first appointment
Using health insurance

Call your insurer first and get an authorisation code. Bring it, with your membership number, to your first visit. We work with Bupa, AXA Health, Cigna, WPA, Simply Health and Vitality.

Paying yourself

No GP referral needed. We take all major cards. See our prices

Cancelling

Please give at least 24 hours' notice. Missed or late-cancelled appointments are charged £30.

Getting here

Inside W6 Gym, Arch 200, Prebend Gardens, London W6 0XT. 100m from Stamford Brook station (District line): leave by the Goldhawk Road exit, walk down Wilson Walk, cross the road and follow the arches. Map and opening hours

Ready to get moving again?

Book online in two minutes, or call us if you're not sure which appointment to choose.